Every person — regardless of disability, diagnosis, or the challenges they face — has the capacity to influence their own life, make choices that matter, and shape their own future. That capacity is what we call agency. And it is already yours.
At My Agency & Wellbeing, we believe that every person — regardless of disability, diagnosis, or the challenges they face — has the capacity to influence their own life, initiate their own actions, and make choices that shape who they are and what their future looks like.
“Agency is the lived experience of having control over your own story.”
In psychology, agency refers to the capacity of individuals to influence their own functioning and the course of events in their environment. It encompasses the subjective experience of initiating, executing, and controlling one's own actions — distinguishing between what is self-generated and what is imposed externally.
Our role is to create the conditions where you can exercise your agency fully — where your voice is heard, your choices are genuinely self-generated, and the supports around you work with you, not for you.
We are proud to work in partnership with support coordinators, allied health professionals, families, and support teams — because great outcomes happen when everyone around a person is pulling in the same direction: theirs.
Every person has the right to direct their own life — to make choices, express preferences, and be understood. For people living with disability, that right can be compromised not by a lack of will, but by barriers to communication. When a person cannot readily convey what they need, want, or feel — whether due to cognitive, sensory, developmental, or communication-related disability — those needs often go unmet. Over time, unmet needs frequently find expression through behaviour instead of words.
“Behaviours of concern are rarely random. They are communication.”
A person who cannot say “I'm in pain,” “this is too loud,” “I don't feel safe,” or “I want to be left alone” may communicate the same message through actions. The problem is not the person; it is the gap between what they need to express and the means available to express it.
Specialist Behaviour Support exists to close that gap. Rather than simply managing or suppressing behaviour, a Specialist Behaviour Support Practitioner works to understand the function behind it — what the behaviour is communicating — and then builds functional, respectful alternatives that let the person meet that same need in a way others can recognise and respond to. This might mean introducing communication aids, teaching new skills, reshaping environments and routines, and coaching the people around the person to listen differently.
In doing so, Behaviour Support translates unmet need into understood voice. And when a person's voice is finally heard and acted upon, something fundamental shifts: they regain agency — genuine influence over their days, their relationships, their choices, and their future. The goal is never compliance. It is a life the person has a real say in.
About our logo. The circle is made of many earth-toned dots — each one a different factor, person, or service that contributes to a person's lived experience: family, carers, coordinators, clinicians, community, and the individual at the centre. Together they form the whole. Just as no single dot makes the circle, agency emerges when all of these come together in support of the person's own choices, control, and direction for their life.
Our practice is grounded in the belief that behaviour is communication. We do not start with what needs to change — we start with what you want your life to look like, and we build from there.
Rather than focusing on controlling or reducing behaviour, we seek to understand what a person is communicating, strengthen their capacity for self-regulation, and remove the external barriers that limit their ability to initiate and control their own actions.
When people experience more agency, motivation grows, wellbeing improves, and restrictive practices become unnecessary.
Our Social Work practice extends agency into the broader systems of a person's life — navigating the NDIS, strengthening relationships, supporting personal development, and advocating for the rights and dignity every person deserves.
Drawing on a range of evidence-based therapeutic modalities, our practitioners work with the whole person and the systems around them to support emotional regulation, connection, and lasting change.
We work alongside individuals, families, carers, and support networks across a wide range of disability and health conditions — from early childhood through to older adulthood.
Specialist Behaviour Support Practitioner & Social Worker
With over thirty years of experience across the disability, mental health, and forensic sectors, Vanessa brings specialist behaviour support expertise and a warm, person-centred approach to everyone she works with — always focused on building each person's agency over their own life.
Read Vanessa's full profileWe welcome referrals for self-managed, plan-managed, and NDIA-managed participants.
Complete our online referral form or email us the participant's details.
We review the referral and confirm we're the right fit for the participant's goals.
We schedule an initial appointment and begin working towards NDIS goals.
We would love to hear from you. Whether you are a participant, family member, support coordinator, or allied health professional, reach out and we will be in touch shortly.
Have a question or want to discuss a referral? Reach out any time — we'd love to hear from you.
Phone0427 855 852
Emailadmin@myagencyandwellbeing.com.au
Service areaBased in South Australia · Available nationwide (face-to-face & Telehealth)
NDIS Registered Provider4053610910
NDIS Registered Provider: 4053610910